Refund Policy
TICKET REFUNDS
Kansas City Comets tickets are fully refundable for three days after you purchase them, assuming not within one week of the event, unless stated otherwise when purchasing the tickets.
Tickets purchased through Ticketmaster.com or the Silverstein Eye Centers Arena box office must be returned through those venues and may not be eligible for refund.
*Exceptions include Group Packages, Suites, Birthday Parties and other premium tickets, tickets purchased through resale, tickets purchased with additional related items or bundled products, tickets subsequently offered at a discount, and tickets for participating teams' away games.
How to request a Refund
- Send email to info@kccomets.com requesting refund
- Attach ticket PDF or include purchase confirmation number in email
- Include contact information for processing of the refund
MERCHANDISE REFUNDS
Most items purchased at a Kansas City Comets home match can be exchanged at that same game and we’ll honor your promotional or sale price with the exchange.
To return or exchange an item purchased at a Kansas City Comets game after the game has ended:
- Send email to info@kccomets.com requesting refund or exchange
- Attach receipt PDF or include purchase confirmation number in email
- Include contact information for processing of the refund
Updated: August 19, 2019
